Whether you’re the BDM trying to convert that lead into a prospect or you’re the sponsorship manager trying to get that deal over the line, everyone needs to have the skills of sales up their sleeves.

Creating rapport and trust is integral to turning your leads into sales. Sanja Jovanovic, Managing Director of Talent Academy and professional TEDxAdelaide speaker trainer shared her skills for profiling your clients, creating a better sales experience and more memorable stories.